A gestão de laboratórios precisa estar baseada na imagem duradoura que se deseja construir do negócio diante dos pacientes. Alguns pontos centrais podem ser refletidos na busca por um atendimento mais humanizado, com auxílio de técnicas que façam o paciente sentir-se bem atendido, voltando para realizar procedimentos em outras ocasiões. Neste post, reunimos algumas informações…
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