Profissionais que trabalham em recepções são o cartão de visitas de uma empresa. Isso se torna ainda mais importante no contexto dos laboratórios de análises clínicas. São eles que interagem com diversos clientes, lidam com problemas e organizam toda a rotina do local. Por isso, eles devem possuir competências de recepcionista. Postura inadequada, linguagem grosseira…
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