As ferramentas de gestão da qualidade são cada vez mais aplicadas no mercado. Isso acontece graças ao poder que elas têm de auxiliar na manutenção dos processos e tomada de decisão, além de garantir o aprimoramento das atividades e políticas, visando melhorar sempre os aspectos da atuação da empresa. Pensando na importância delas, hoje preparamos…
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